BILLING, REFUND, CANCELLATION POLICIES
By providing your payment details on this enrollment website, you hereby grant authorization to Black Leaf Digital, LLC, a California limited liability company ("Black Leaf Digital") ("us", "we", or "our"), or its approved affiliates/marketing partners, to initiate charges to the specified debit card or credit card. This authorization is made on behalf of Black Leaf Digital and extends to the software services and products selected through this enrollment process.
Payment Authorization
You acknowledge and agree that recurring monthly payments will be debited from the designated debit card or credit card. This authorization remains effective until canceled. Recurring monthly subscription payments are due on the same day each month, based on the date of your initial enrollment. In the event the recurring payment date falls on a weekend or holiday, you understand that the transaction may be executed on the prior or next business day.
To manage your account, you commit to updating information through your secure online login area or promptly notifying Black Leaf Digital, in writing, of any changes to your account details.
By completing this authorization, you certify that you are an authorized user of the provided debit card or credit card. Furthermore, you commit not to dispute scheduled payments with your Credit Card Company or bank, provided the transactions align with the terms outlined in this authorization form. This authorization is a legal agreement and signifies your consent to the terms and conditions set forth herein.
Cancellation
We understand that circumstances may change, and you have the flexibility to cancel our services at any time. To ensure a smooth cancellation process, please note the following policy:
- Cancellation Requests - All cancellation requests must be submitted in writing, via email. Only the account holder is authorized to submit a cancellation notice.
- Notification Timing - To prevent unwanted charges, please ensure that your cancellation notice reaches us no later than ten (10) calendar days before your next billing date.
- Effective Date of Cancellation - Upon receiving your cancellation notice, your access to the services/products will be terminated immediately. Cancellation notices received less than ten (10) days before the next billing date will result in service cancellation effective immediately, without a refund for any remaining days in the billing cycle.
- Submission Method - Ensure your written notification is sent via email to the address specified on your payment receipt.
This cancellation policy has been designed to provide you with the flexibility you need while maintaining clarity and fairness in the process. Your satisfaction is our priority, and we appreciate your understanding of these terms. If you have any questions or require assistance with the cancellation process, please feel free to reach out to our customer support team.
Refund Policy
Thank you for choosing Black Leaf Digital for your service needs. We understand that circumstances may arise that lead you to consider canceling your subscription. Please review our refund policy outlined below before making any decisions.
- Refunds - We offer a full refund within the first 15 days of your subscription for any reason, provided you have not utilized any of the services or products. After the initial 15 days, no refunds will be issued for any cancellations.
- End of Services - For cancellations made within the initial 15 day period, services will be terminated immediately, and a full refund will be issued. For cancellations made after the initial 15 day period, no refund will be provided, and access to services will cease immediately upon cancellation.
Black Leaf Digital reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.
If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected].
Policy/Benefit Notification
By subscribing to services or products, you authorize Black Leaf Digital, to contact you via email and/or SMS for updates. You agree to update your contact information through the "Login Area" or via email to the address on your payment receipt. This authorization remains until revoked in writing. You acknowledge the necessity of an updated email and phone for crucial updates on services and product offerings. Revoking may result in missed notifications affecting your access to services. Black Leaf Digital and affiliates are not liable for missed notifications due to incorrect contact details.